All case studies

Our whole-person approach has vastly improved the experience of children, young people and their families in our communities. Learn about Mallory's experience with our Speech and Language Therapy Team.

Using a neighbourhood-based model, we will bring together universal, targeted and specialist services. A single point of access will be open to any family living in Norfolk or Waveney. Helping families to get the advice, support and assessments that they need.

We want to create a positive work culture. A culture where colleagues feel connected, supported and proud to be part of. Our Wellbeing Festival showcased the strengths, expertise and diversity of our newly integrated workforce.

Our award-winning partnership between our physiotherapy service and Flok Health is rolling out across Norfolk, Cambridgeshire and Peterborough. More patients will have faster access to care.

Integrating our services has supported digital innovation across the Trust. We are exploring and supporting innovative solutions that improve patient care and staff experience. An example is Minuteful for Wound by Healthy.io.

While our Musculoskeletal (MSK) teams continue to provide care locally and remain distinct services, they now work under shared leadership and governance arrangements. This creates more opportunities for collaboration, shared learning and improvement across geographical boundaries.

With the creation of the new Trust, we have the opportunity to review how we support to our medical workforce. As a result of this review, we created a new role and specialist career pathway: the medical workforce HR business partner.

We are consolidating our datasets allowing us to paint a broader and more detailed picture of the needs of the population across the region. With this enhanced dataset, we can identify patterns that were harder to see before the merge. It helps us to understand the factors affecting health outcomes in our communities.

Integrating our services has enabled us to use a truly integrated Think Family approach. We look at the whole family across all our services. We know that concerns affecting one family member can impact other people in their family. This helps us to act at the earliest opportunity.

As a new Trust, we are strengthening our research capability. We want patients to benefit from the latest evidence, innovations and developments in healthcare. We are rolling out our Research Champions Programme Trust-wide.

The new Trust has created opportunities to strengthen our services for the future. Our Trust can now relocate services into more local Trust-owned clinical sites. In early 2026, we moved our Norwich sexual health service into Rowan House, Colman Hospital.