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Creating a more sustainable home for sexual health services

Case study

The new Trust has created opportunities to strengthen our services for the future. Our Trust can relocate services into more local Trust-owned clinical sites. 

In early 2026, we moved our Norwich sexual health service (iCaSH Norfolk: Norwich) from Oak Street to Rowan House, Colman Hospital. Rowan House is a Trust-owned clinical site. It is also home to other NHS patient-facing community healthcare services.

The relocation of these services would not have been possible before the merge. Norwich sexual health services were part of Cambridgeshire Community Services NHS Trust (CCS). Norfolk Community Health and Care NHS Trust (NCHC) owned the Rowan House site.

The move has several benefits:

  • Improved accessibility via public transport.
  • On-site cycle parking and electric vehicle charging.
  • Improved access for people with disabilities with ground floor/one level access.
  • Close to major education providers like University of East Anglia, City College, City of Norwich School, Hewett Academy and City Academy.
  • Larger waiting areas and modern, purpose-built clinical facilities.
  • Improved staff facilities, supporting recruitment, retention and service resilience.

The move has allowed us to exit the Oak Street private leasehold arrangement. It has released significant and vital funding. We can use this funding to support patient care and service development.

Merging Trusts has enabled us to create a more sustainable, patient-focused model of care for the future. We will continue to invest in high-quality sexual health provision for the long term.

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