Care Quality Commission (CQC)

East of England Community Health and Care NHS Trust is a new organisation formed on 1 April 2026. We brought together 2 high performing community providers - Cambridgeshire Community Services NHS Trust (CCS) and Norfolk Community Health and Care NHS Trust (NCH&C).

The CQC assess services using a combination of feedback from service users, data, evidence and inspections. You can find out more about the CQC inspection process and also read about how the CQC takes action if a service needs to improve.  You can also give feedback to the CQC on your care.

We view CQC inspections as an important external rating of our services. But our focus is on continuous quality improvement every day. We use patient feedback, learning and evidence to improve the quality, safety and experience of care for the communities we serve.