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Care Quality Commission (CQC)

Care Quality Commission (CQC)

 

About the Care Quality Commission (CQC)

The Care Quality Commission (CQC) is the independent regulator of health and adult social care services in England. They work with the public, systems and providers of care to protect people, and to promote and improve the quality of care.

The CQC assess services using a combination of:

  • feedback from service users
  • data
  • evidence
  • inspections

East of England Community Health and Care NHS Trust

East of England Community Health and Care NHS Trust is a new organisation formed on 1 April 2026. We brought together 2 high performing community providers - Cambridgeshire Community Services NHS Trust (CCS) and Norfolk Community Health and Care NHS Trust (NCH&C).

Inspected and rated outstanding by Care Quality Commission

We are delighted to confirm that the CQC rated the services delivered by our Trust as 'Outstanding'.

Achieving an Outstanding rating is a significant accomplishment. It reflects the dedication of our staff to providing consistently high-quality, compassionate and innovative care that goes beyond the standards expected by the CQC.  Find out more about CQC ratings.

Read more about our rating

Cambridgeshire Community Services NHS Trust (CCS)

We were pleased to welcome the CQC inspection team in 2019.

Norfolk Community Health and Care NHS Trust (NCHC)

We were pleased to welcome the CQC inspection team in 2018.

Continuous improvement

We view CQC inspections as an important external rating of our services. But our focus is on continuous quality improvement every day. We use patient feedback, learning and evidence to improve the quality, safety and experience of care for the communities we serve.

Providing feedback

If you would like to provide feedback directly to us about our services, please visit our PALS team pages.

Learn more about CQC

If a service needs to improve, CQC will take action to make sure this happens. Find out more on their website,

Care Quality Commission (CQC)

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