A whole person approach to care
Case study
Mallory is a happy, independent girl who loves draw, sing and dance. Mallory also has Autism. She receives speech and language support from our Speech and Language Therapy service.
Speech and language therapist, Amy, has been working with Mallory. Over time, Amy has built a strong understanding of Mallory. She knows Mallory's interests, motivations and communication needs. Using this information, Amy has developed a in-depth package of support for Mallory. This includes communication strategies and aids.
The biggest impact was bringing together the people involved in Mallory's care. Amy has been working closely with Mallory's family, school and other professionals. This ensures that everyone understands Mallory's communication needs. It also helps to create a consistent approach across different areas of her life.
As a single organisation, services can collaborate easier than before. They can focus on the entire person rather than one specific area of their care. It also improves our effectiveness, ability to share expertise and develop support plans.
For Mallory and her family, our whole-person approach has vastly improved their experience. The impact on Mallory has been undeniable, her communication skills have improved. This approach has also increased the confidence of those who are supporting her.
“The school have been amazing and clearly they have a positive relationship with speech and language which has been great to see. Amy works really closely with Mallory’s teaching assistant to make sure the right support is in place.
“Everyone has really got to know Mallory, what motivates her and what she’s struggling with, which is really helpful. They all have her best interests at heart”
- Chloe, Mallory's mum
