Let's Learn QI (CPD accredited)
Let's Learn QI is a 90 minute virtual training session.
Let's Learn QI covers the basics of quality improvement (QI), introduces the Think QI model and explores our approach to any change idea.
You will learn:
- the fundamentals and key building blocks of QI
- our improvement model (Think QI)
- how to start a quality improvement change idea at any scale
- how to identify further opportunities for training and support
This session is CPD-accredited.
People: the heart of change
The solution to sustainable, impactful change… is people.
Understand how we all need to collectively work together to continuously improve and become change-makers.
You will learn:
- the 'Change Equation' – the key formula for change
- understand the motivations, fears and needs to connect and engage our stakeholders and us in changes
Process improvement: Work smarter, not harder!
Processes guide everything we do. They are the steps that take us from A to Z.
You will learn:
- tools and techniques to help analyse and improve workflows
- process mapping, spaghetti diagrams and 8 wastes of lean (TIMWOODS)
Designing improvement together: Creativity rules!
Sometimes we need help to think in different ways when we are faced with a challenge. Learn what can encourage and support more creative thinking. We take you from brainstorming through to finding that winning idea.
You will learn:
- the fundamentals of service design
- how to facilitate idea generation workshops
- appraise ideas and solutions to select an idea to test
Measure up: Using data to drive quality improvement
Data is king in quality improvement. Learn how to use data for improvement and how to bring data to life!
You will learn:
- the basics of different data methods and data quality
- how to establish meaningful measures to track the impact of changes
SkillUp Programme
SkillUp is a deep dive into the fundamental aspects of quality improvement. The programme covers all the foundation masterclasses. It is a richer learning opportunity where you can apply theory into practice.
This is a 4 day in-person training programme with interactive workshops. This modular course covers the fundamental aspects of quality improvement (QI).
You will learn how to use improvement tools and approaches to:
- apply Think QI model in your work environment
- understand the key methodologies in improvement
- identify, analyse and improve processes
- use data to inform improvement opportunities
- design changes inclusively with others
- understand the impact of change on people and initiate successful engagement
- evaluate changes and continue improvements
How to join the SkillUp Programme:
- complete the 90-minute virtual Let's Learn QI training before attending your first SkillUp session
- attend all 4 masterclass days, as each session builds on the previous one and forms part of the Foundation Programme
- allow a full working day for each session
- register your place by emailing eec.change@nhs.net
