We exist for one simple reason: to deliver consistently high quality health and care services in our local communities.
Our 7,000 colleagues provide compassionate care from the start of life through to the end of life. Working in people’s homes, local clinics, and community hospitals, we serve a population of 3.5 million people across the East of England.
Our mission
To deliver great health and care services in our local communities.
Our priorities
Putting people in control of their care
Supporting individuals to understand their options and shape their own health and wellbeing.
Valuing our colleagues
Creating a positive, supportive environment where our teams can thrive.
Working in partnerships
Collaborating with local authorities, NHS organisations, voluntary groups, and communities to improve outcomes.
Innovating and transforming our organisation
Embracing new ways of working to meet the needs of our patients now and in the future.
Our values
Integrity
We are transparent, accountable and trustworthy.
We build confidence through openness in our words, actions and decisions.
Compassion
We listen, understand and respond with empathy and kindness.
We place the needs of others at the heart of what we do.
Inclusion
We create safe, respectful and welcoming environments for all.
We value diversity and ensure fairness for colleagues, patients and communities.
Ambition
We are bold, aim high and innovate to improve the care we provide.
We support the users of our service to achieve their potential and thrive.
